For all orders via our online shop, the following terms and conditions apply.
2. Contracting party, conclusion of contract
The purchase contract is concluded with STEL Multimedia GmbH.
The presentation of the products in the online shop does not constitute a legally binding offer, but rather a non-binding online catalog. By clicking on the order button, you place a binding order for the goods contained in the shopping cart. The confirmation of the receipt of the order takes place together with the acceptance of the order immediately after sending by an automated e-mail. With this e-mail confirmation the purchase contract came about.
A binding contract can already be concluded as follows:
If you have chosen the payment method PayPal, the contract is concluded at the time of confirmation of the payment order to PayPal.
3. Code of Conduct
We have submitted to the following codes of conduct:
Trusted Shops quality criteria
4. Shipping costs
In addition to the stated product prices shipping costs are added. You can find out more about the amount of shipping costs in the offers.
The following payment methods are available in our shop:
Payment in advance
When selecting the payment method in advance, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.
cash on delivery
If you choose the method of payment COD plus 5.00 Euro as costs. In addition, 2.00 euros are to be paid directly to the deliverer.
You pay the invoice amount via the online provider Paypal. You must always be registered there or first register, legitimize with your access data and confirm the payment order to us (except guest access). You’ll get more information during the ordering process.
If you choose the payment method Paypal / Paypal Express plus 0 Euro will be charged.
6. Retention of title
The goods remain our property until full payment.
7. Transport damage
If goods are delivered with obvious transport damage, please complain about such errors as soon as possible to the deliverer and please contact us immediately. The failure to file a complaint or contact has no consequences for your statutory claims and their enforcement, in particular your warranty rights. However, they help us claim our own claims against the carrier or transport insurance.
8. Customer service
STEL Multimedia GmbH, Customer Service, Päwesiner Weg 20, 13581 Berlin, Email: email@example.com, Tel .: +49 (0) 30 75 65 02 57
9. Contract Text Storage
The contract text is not stored by us.
10. Contract language
The language available for the contract is German.
11. Dispute resolution
The European Commission provides a platform for online dispute resolution (OS), available here http://ec.europa.eu/consumers/odr/.
We are not obligated and unwilling to participate in a dispute settlement procedure before a consumer arbitration board.
12. Note according to battery law
Since batteries and rechargeable batteries may be included in our consignments, we are obliged by the Battery Act (BattG) to point out the following: Batteries and rechargeable batteries must not be disposed of with household waste, but you are legally obliged to return used batteries and rechargeable batteries. Waste batteries may contain harmful substances which, if not properly stored or disposed of, could damage the environment or your health. But batteries also contain important raw materials such as Iron, zinc, manganese or nickel and can be recycled. You can either return the batteries to us after use or return them in the immediate vicinity (for example, in stores or in municipal collection points or in our dispatch warehouse) free of charge.
The sale in outlets is limited to end users for the usual quantities as well as such waste batteries that leads the distributor as new batteries in his assortment or led.
The crossed-out wheeled bin sign means you must not dispose of batteries and batteries with your household waste. Below this symbol you will also find the following symbols with the following meaning:
Pb: Battery contains lead
Cd: battery contains cadmium
Hg: battery contains mercury
STEL Multimedia GmbH
1) Information about the collection of personal data and contact details of the person responsible
1.1 We are pleased that you visit our website (hereinafter “Website”) and thank you for your interest. Below we inform you about the handling of your personal data when using our website. Personal data is all data that allows you to be personally identified.
1.2 Responsible for data processing within the meaning of the General Data Protection Regulation (DSGVO) is STEL Multimedia GmbH, Päwesiner Weg 20, 13581 Berlin, Germany, Tel .: 0 30 – 84 31 87 30, Fax: 0 30 – 75 65 02 55, E -Mail: firstname.lastname@example.org. The person responsible for the processing of personal data is the natural or legal person who, alone or in concert with others, decides on the purposes and means of processing personal data.
In the context of contacting us (for example by contact form or e-mail) personal data are collected, which are, you can see from the contact form. These data are stored and used solely for the purpose of answering your request or for establishing contact and the associated technical administration. The legal basis for processing the data is our legitimate interest in answering your request in accordance with Art. 6 para. 1 lit. f DSGVO. If your contact is aimed at concluding a contract, then additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO. Your data will be deleted after final processing of your request, this is the case if it can be inferred from the circumstances that the matter in question is finally clarified and provided that no statutory storage requirements are in conflict.
3) Use of your data for newsletter delivery
If you are a registered website and you subscribe to our e-mail newsletter, we will send you regular information about our offers. If you subscribe to our newsletter, you give us your consent for the use of your personal data in accordance with Art. 6 para. 1 lit. a GDPR. By signing up for the newsletter, you automatically include us as a “saved seller” in your “My eBay” settings. You can unsubscribe from the newsletter at any time by deleting us as a saved seller in your settings on “My eBay”. After cancellation, your e-mail address will be deleted immediately in our newsletter distribution, as far as you have not expressly consented to a further use of your data or we reserve the right to further data usage, which is permitted by law and about which we inform you in this statement.
4) Data processing for order processing
4.1 In order to process your order, we cooperate with the following service providers who assist us wholly or partially in the execution of concluded contracts. These personal data will be transmitted to these service providers in accordance with the following information.
4.2 The personal data collected by us will be passed on to the transport company commissioned with the delivery within the scope of the contract, insofar as this is necessary for the delivery of the goods. We will pass on your payment details to the commissioned bank as part of the payment process, if this is necessary for the payment process. If payment service providers are used, we will inform you explicitly below. The legal basis for the transfer of the data is Art. 6 para. 1 lit. b DSGVO.
4.3 Service Provider
4.4 If payment is made via PayPal, credit card via PayPal, direct debit via PayPal or – if offered – “purchase on account” or “installment payment” via PayPal, we will transfer your payment data as part of the payment process to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as “PayPal”). The disclosure is made in accordance with Art. 6 para. 1 lit. b DSGVO and only insofar as this is necessary for the payment process.
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may continue to be entitled to process your personal data, if this is necessary for the contractual payment.
5) Rights of the person concerned
5.1 The applicable data protection law grants you comprehensive data protection rights (information and intervention rights) to the person responsible regarding the processing of your personal data, which we will inform you about below:
– Right to information pursuant to Art. 15 GDPR;
– right to correction pursuant to Art. 16 GDPR;
– right to cancellation pursuant to Art. 17 GDPR;
– Right to restriction of processing according to Art. 18 GDPR;
– Right to information in accordance with Art. 19 GDPR;
– Right to data portability according to Art. 20 GDPR;
– Right of revocation of granted consent pursuant to Art. 7 (3) GDPR;
– Right to complain under Art. 77 GDPR.
5.2 OPPOSITION RIGHT
IF, IN THE CONTEXT OF INTEREST ACCOUNTABILITY, WE PROCESS OUR PERSONAL DATA BASED ON OUR MAJOR LEGITIMATE INTEREST, YOU HAVE ANY PRESENT RIGHT TO SUBMIT AGAINST THIS PROCESSING FOR CONSEQUENCES WITH EFFECT ON THE FUTURE FOR REASONS OBTAINED FROM YOUR SPECIFIC SITUATION.
MAKE USE OF YOUR OPPOSITION RIGHT, WE FINISH THE PROCESSING OF THE AFFECTED DATA. FURTHER PROCESSING REMAINS SUBJECT TO EXERCISE WHEN WE MAY PROVIDE IMPERATIVE REASONABLE REASONS FOR PROCESSING WHICH EXCEED ITS INTERESTS, FUNDAMENTAL RIGHTS AND FUNDAMENTAL FREEDOMS, OR IF THE PROCESSING SERVES THE PRESENTATION, EXERCISE OR DEFENSE OF LEGAL CHARGES.
IF YOUR PERSONAL DATA IS PROCESSED BY US TO OPERATE DIRECT ADVERTISING, YOU HAVE THE RIGHT TO INTRODUCE ANY CONTESTING AGAINST THE PROCESSING OF YOU OF PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING. YOU MAY EXERCISE THE OPPOSITE AS DESCRIBED ABOVE.
MAKE USE OF YOUR CONTINGENCY RIGHT, WE FINISH THE PROCESSING OF THE DATA CONCERNED FOR DIRECT ACCEPTANCE.
6) Duration of storage of personal data
The duration of the storage of personal data is based on the respective legal retention period (eg commercial and tax retention periods). After the deadline, the corresponding data are routinely deleted, if they are no longer required to fulfill the contract or to initiate a contract and / or on our part no legitimate interest in the re-storage persists.
Alternative Dispute Resolution in accordance with Art. 14 (1) ODR-VO and § 36 VSBG:
The european commission provides a platform for online dispute resolution (OS) which is accessible at https://ec.europa.eu/consumers/odr. We are not obliged nor willing to participate in dispute settlement proceedings before a consumer arbitration board.